Frequently asked questions
Everything people ask before and after they subscribe. Can't find your answer? Support is on WhatsApp and email around the clock.
The service
IPTV Rapid is an IPTV subscription: live TV channels and on-demand movies and series delivered over your internet connection instead of a cable or satellite line. You watch in an IPTV app on the devices you already own.
Every plan includes the full line-up: 25,000+ live channels from North America, the UK, Europe, Latin America, the Middle East, Africa and Asia, plus 60,000+ movies and series on demand. Higher plans add screens and time, not content.
Yes. An electronic programme guide (EPG) is included and loads automatically in apps that support it, such as TiviMate, IPTV Smarters Pro and IBO Player. Many channels also offer catch-up, so you can rewatch recent shows.
Yes, on channels and titles that are produced in 4K. Most live channels stream in Full HD or HD, which is the broadcaster's own quality. 4K needs a 4K-capable device and about 25 Mbps of steady bandwidth.
No. You pay once for the period you choose. Nothing renews automatically, so you are never charged again unless you decide to buy another plan.
Plans & payment
Plans start at $12.99 for one month on one screen. The 12-month plan costs $59.99, which works out to $5.00 a month. Multi-screen plans cover up to 5 screens at once, and a one-time lifetime plan starts at $289.
The number of devices is how many screens can stream at the same time. A 3-device plan lets three people watch different channels simultaneously, for example the living room TV, a bedroom Firestick and a phone.
A single payment that keeps your subscription active for as long as the service runs, without renewals. It starts at $289 for one device and pays off against renewing the 12-month plan after about 4.8 years.
Checkout offers several methods depending on your country, including gift cards, cryptocurrency and bank transfer. The available options are shown in the checkout window when you pick a plan.
Yes, if you ask within 24 hours of purchase and the service has been used for less than two hours. Support will first try to fix the problem, since most issues are app settings. Full terms are on the refund policy page.
Setup & streaming
Amazon Firestick and Fire TV, Samsung and LG Smart TVs, Android TV and Google TV, Android phones and boxes, iPhone, iPad, Apple TV, MAG boxes, Windows PCs and Macs. Our setup guides cover each one step by step.
Your login details are sent by email, usually within minutes of payment. If anything takes longer, support on WhatsApp or email answers around the clock.
TiviMate and IPTV Smarters Pro are the most popular on Android-based devices and Firestick. On Samsung and LG TVs, IBO Player or a similar store app works well. On iPhone and Apple TV, apps such as GSE Smart IPTV or IPTV Smarters are good options.
Both are login formats. Xtream Codes uses a server URL, username and password and loads channels, VOD and EPG automatically. M3U is a single playlist link. We send both, so you can use whichever your app supports.
Around 10 Mbps per screen is comfortable for HD, 15 to 20 Mbps for Full HD and 25 Mbps or more for 4K. A wired Ethernet connection is the single biggest upgrade if you see buffering.
Restart the app and the device, switch to a wired connection if you can, and try the backup stream of the same channel if your list shows one. Our buffering guide covers DNS, router and app buffer settings, and support can move you to another server.
Still have a question? Contact support.
Watch free for 24 hours. Decide after.
Test every channel, the guide and the on-demand library on your own devices before you pay anything.